:root{--bg:#f5f7f8;--panel:#fff;--line:#e3e7e8;--text:#1f2a2e;--muted:#6d7b80;--green:#1f9d69;--green2:#157a52;--soft:#eaf7f1;--blue:#eef5ff;--amber:#fff4dc;--danger:#b53b3b;--shadow:0 8px 24px rgba(20,38,46,.08)}*{box-sizing:border-box}body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;background:var(--bg);color:var(--text)}button,input,select,textarea{font:inherit}.hidden{display:none!important}.app-shell{display:flex;height:100vh;overflow:hidden}.sidebar{width:220px;background:#122a26;color:white;padding:18px 14px;display:flex;flex-direction:column}.brand{display:flex;gap:10px;align-items:center}.brand-logo{width:38px;height:38px;border-radius:12px;background:#20c67a;display:grid;place-items:center;font-weight:800}.brand span{display:block;font-size:12px;opacity:.7;margin-top:2px}.sidebar nav{margin-top:28px;display:grid;gap:6px}.nav{border:0;background:transparent;color:#dce9e6;text-align:left;padding:11px 12px;border-radius:10px;cursor:pointer}.nav.active{background:#1a3c35;color:white}.nav.muted{opacity:.55}.sidebar-bottom{margin-top:auto;border-top:1px solid #315047;padding-top:14px;display:flex;justify-content:space-between;align-items:center}.sidebar-bottom small{display:block;opacity:.6}.sidebar-bottom button{background:transparent;border:1px solid #46665e;color:white;border-radius:8px;padding:6px 9px}.workspace{flex:1;display:grid;grid-template-columns:330px minmax(420px,1fr) 280px;min-width:0}.inbox,.chat,.details{background:var(--panel);border-right:1px solid var(--line);min-width:0}.inbox{display:flex;flex-direction:column}.inbox-head{padding:18px 16px 10px;display:flex;justify-content:space-between;gap:8px}.inbox h2,.chat h2{margin:0;font-size:20px}.inbox p,.chat p{margin:4px 0;color:var(--muted);font-size:13px}.filters{display:flex;gap:8px;padding:8px 14px 12px}.filters input,.filters select,input,select,textarea{border:1px solid var(--line);border-radius:9px;padding:9px;background:white;color:var(--text)}.filters input{min-width:0;flex:1}.conversation-list{overflow:auto}.conversation{padding:13px 14px;border-top:1px solid var(--line);cursor:pointer;display:grid;grid-template-columns:44px 1fr auto;gap:10px}.conversation:hover,.conversation.active{background:#f2faf6}.avatar{width:44px;height:44px;border-radius:50%;background:#dcefe7;display:grid;place-items:center;font-weight:700;color:#166847}.conv-name{display:flex;justify-content:space-between;gap:8px}.conv-name b{font-size:14px}.conv-preview{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:5px;max-width:210px}.badge{background:#20b86d;color:white;min-width:20px;height:20px;border-radius:10px;display:grid;place-items:center;font-size:11px}.mode-mark{font-size:11px;margin-top:5px}.chat{display:flex;min-width:0}.empty-chat{margin:auto;text-align:center;color:var(--muted)}.empty-chat>div{font-size:48px}.chat-view{width:100%;display:flex;flex-direction:column;min-height:0}.chat-head{height:72px;padding:14px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.chat-actions{display:flex;gap:8px;align-items:center}.messages{flex:1;overflow:auto;padding:20px;background:#f6f1e9;display:flex;flex-direction:column;gap:10px}.msg{max-width:72%;padding:10px 12px;border-radius:12px;box-shadow:0 1px 2px rgba(0,0,0,.06)}.msg.inbound{align-self:flex-start;background:white;border-top-left-radius:3px}.msg.outbound{align-self:flex-end;background:#d8f8e7;border-top-right-radius:3px}.msg.bot{background:#e8f3ff}.msg .meta{font-size:10px;color:var(--muted);margin-top:5px;text-align:right}.suggestion{padding:10px 14px;border-top:1px solid #ead7a0;background:var(--amber);display:flex;justify-content:space-between;gap:12px;align-items:center}.suggestion span{display:block;font-size:13px;margin-top:3px}.composer{padding:12px;border-top:1px solid var(--line);display:flex;gap:8px}.composer textarea{flex:1;resize:none;max-height:120px}.composer button,.modal-card>button,.login-card button{background:var(--green);color:white;border:0;border-radius:9px;padding:10px 16px;font-weight:700;cursor:pointer}.secondary{background:white!important;color:var(--text)!important;border:1px solid var(--line)!important;border-radius:9px;padding:9px 12px;cursor:pointer}.details{padding:18px;overflow:auto}.details h3{margin:0 0 14px}.detail-row{display:flex;justify-content:space-between;gap:12px;margin:12px 0;font-size:13px}.detail-row span{color:var(--muted)}hr{border:0;border-top:1px solid var(--line);margin:20px 0}.details textarea{width:100%;resize:vertical}.full{width:100%;margin-top:8px}.help{color:var(--muted);font-size:13px}.legend{display:grid;gap:9px;font-size:12px;color:var(--muted)}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px}.dot.auto{background:#20b86d}.dot.assist{background:#d69b24}.dot.human{background:#3878d8}.modal{position:fixed;inset:0;background:rgba(0,0,0,.35);display:grid;place-items:center}.modal-card{width:min(440px,92vw);background:white;border-radius:14px;padding:18px;box-shadow:var(--shadow)}.modal-head{display:flex;justify-content:space-between;align-items:center}.modal-head h3{margin:0}.modal-head button{border:0;background:transparent;font-size:24px}.modal-card label,.login-card label{display:grid;gap:6px;margin:14px 0;font-size:13px}.modal-card input,.modal-card textarea{width:100%}.toast{position:fixed;right:18px;bottom:18px;background:#1e322c;color:white;padding:11px 14px;border-radius:9px;box-shadow:var(--shadow)}.login-body{min-height:100vh;display:grid;place-items:center;background:linear-gradient(135deg,#eef7f2,#f6f8fa)}.login-card{width:min(390px,92vw);background:white;padding:28px;border-radius:18px;box-shadow:var(--shadow)}.login-card h1{margin:28px 0 4px}.login-card p{color:var(--muted)}.login-card input{width:100%}.login-card small{display:block;color:var(--muted);margin-top:16px}.error{color:var(--danger);font-size:13px;margin-top:10px}@media(max-width:1050px){.workspace{grid-template-columns:300px 1fr}.details{display:none}.sidebar{width:190px}}@media(max-width:760px){.sidebar{display:none}.workspace{grid-template-columns:1fr}.inbox{display:none}.chat{border:0}}
.summary-box{background:#f6f8fa;border:1px solid var(--line);border-radius:9px;padding:10px;line-height:1.45;color:var(--text)!important;white-space:pre-wrap}
.settings-page{flex:1;overflow:auto;padding:28px 34px;background:var(--bg)}.page-top{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:22px}.page-top h1{margin:0;font-size:26px}.page-top p{margin:6px 0 0;color:var(--muted)}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(300px,1fr));gap:18px;max-width:1100px}.settings-card{background:white;border:1px solid var(--line);border-radius:14px;padding:20px;box-shadow:0 2px 8px rgba(20,38,46,.03)}.settings-card.wide{grid-column:1/-1}.settings-card h2{margin:0 0 6px;font-size:18px}.card-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:18px}.form-grid label{display:grid;gap:6px;font-size:13px;font-weight:600}.form-grid input,.form-grid select,.form-grid textarea{width:100%}.span2{grid-column:1/-1}.toolbar{display:flex;gap:10px;align-items:center}.toolbar button,.actions-end button,#saveAI,#testOpenAI,#webSync{background:var(--green);color:#fff;border:0;border-radius:9px;padding:10px 14px;font-weight:700;cursor:pointer}.actions-end{display:flex;align-items:end}.check-row{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;justify-content:flex-start;gap:8px!important;font-weight:500!important}.check-row input{width:auto}.status-pill{padding:6px 9px;border-radius:20px;background:#eef1f2;color:#66767b;font-size:12px}.status-pill.ok{background:#e7f7ef;color:#12714a}.status-pill.bad{background:#fff0f0;color:#a13737}.status-box{margin-top:15px;padding:12px;border-radius:9px;background:#f6f8fa;border:1px solid var(--line);font-size:13px;white-space:pre-wrap}.page-list{display:grid;gap:8px}.page-item{padding:10px 12px;border:1px solid var(--line);border-radius:9px}.page-item b{display:block;font-size:13px}.page-item span{display:block;color:var(--muted);font-size:11px;margin-top:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nav[data-page]{opacity:1}.nav.muted{cursor:default}.nav.muted:hover{background:transparent}@media(max-width:900px){.settings-grid,.form-grid{grid-template-columns:1fr}.span2,.settings-card.wide{grid-column:auto}.settings-page{padding:20px}}
.msg-sources{margin-top:8px;border-top:1px dashed rgba(0,0,0,.15);padding-top:6px;font-size:11px;color:var(--muted)}.msg-sources summary{cursor:pointer;font-weight:700}.msg-sources div{padding:6px 0;border-bottom:1px dashed rgba(0,0,0,.08)}.msg-sources span{word-break:break-all}.md-row{display:flex;justify-content:space-between;gap:12px;align-items:center}.md-row>div{min-width:0;flex:1}
.scope-tabs{display:flex;gap:6px;overflow-x:auto;padding:4px 14px 8px}.scope{white-space:nowrap;border:1px solid var(--line);background:#fff;border-radius:18px;padding:6px 9px;font-size:11px;cursor:pointer}.scope.active{background:#173c34;color:#fff;border-color:#173c34}.scope span{font-weight:800}.priority-dot{font-size:9px;background:#ffe4e4;color:#a52c2c;border-radius:10px;padding:3px 5px}.side-label{display:grid;gap:5px;font-size:12px;color:var(--muted);margin:10px 0}.side-label select,.details input{width:100%}.details input{margin-bottom:8px}.quality{display:inline-block;border-radius:10px;padding:2px 5px;margin-right:4px;font-size:9px;font-weight:700}.quality.high{background:#dcf5e8;color:#146b47}.quality.medium{background:#edf2f5;color:#53636a}.quality.review{background:#fff0cc;color:#8c6200}.quality.error{background:#ffe3e3;color:#9c2e2e}.page-row{display:flex;gap:10px;align-items:center;justify-content:space-between}.page-row>div{min-width:0;flex:1}.page-refresh{flex:0 0 auto}.conversation .mode-mark{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:220px}

/* v0.6: filtros sin barra horizontal */
.scope-tabs{display:flex;flex-wrap:wrap;gap:6px;overflow:visible;padding:4px 14px 8px;align-content:flex-start}
.scope{flex:0 0 auto}
.inbox-head{flex-wrap:wrap}
.filters{flex-wrap:wrap}
.filters input{flex:1 1 170px}
.filters select{flex:0 1 150px;min-width:0}

/* Etiquetas */
.tag-chips{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0 4px}.tag-chip{font-size:11px;padding:4px 8px;border-radius:14px;background:#eef5ff;border:1px solid #d9e6f8;color:#375b80}

/* Contactos */
.contacts-layout{display:grid;grid-template-columns:minmax(320px,430px) minmax(420px,1fr);gap:18px;max-width:1180px}.contacts-list-card{padding:0;overflow:hidden}.contacts-search{padding:16px;border-bottom:1px solid var(--line);display:flex;gap:10px;align-items:center}.contacts-search input{flex:1;min-width:0}.contacts-list{max-height:calc(100vh - 170px);overflow:auto}.contact-item{padding:13px 16px;border-bottom:1px solid var(--line);cursor:pointer;display:grid;grid-template-columns:42px 1fr auto;gap:10px;align-items:center}.contact-item:hover,.contact-item.active{background:#f2faf6}.contact-item .avatar{width:42px;height:42px}.contact-main{min-width:0}.contact-main b{display:block;font-size:14px}.contact-main span{display:block;color:var(--muted);font-size:12px;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-meta{text-align:right;font-size:11px;color:var(--muted)}.contact-editor{min-height:420px}.contact-conv{cursor:pointer}.contact-conv:hover{background:#f7faf9}

/* Reportes */
.report-period{display:flex;align-items:center;gap:8px;font-size:13px}.report-cards{display:grid;grid-template-columns:repeat(4,minmax(150px,1fr));gap:14px;max-width:1180px;margin-bottom:18px}.metric-card{background:white;border:1px solid var(--line);border-radius:14px;padding:16px}.metric-card span{display:block;color:var(--muted);font-size:12px}.metric-card b{display:block;font-size:25px;margin-top:6px}.metric-card small{display:block;color:var(--muted);margin-top:5px}.report-grid{max-width:1180px}.report-row{display:flex;justify-content:space-between;gap:12px;align-items:center}.report-row span{font-size:12px;color:var(--muted)}

@media(max-width:1180px){.scope{font-size:10px;padding:5px 7px}.workspace{grid-template-columns:310px minmax(380px,1fr)}.details{display:none}}
@media(max-width:980px){.contacts-layout{grid-template-columns:1fr}.contacts-list{max-height:360px}.report-cards{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.report-cards{grid-template-columns:1fr}.page-top{align-items:flex-start;gap:12px;flex-direction:column}}


/* v0.7: laboratorio de pruebas */
.test-layout{display:grid;grid-template-columns:minmax(300px,360px) minmax(500px,1fr);gap:18px;max-width:1180px;min-height:calc(100vh - 120px)}
.test-controls{align-self:start}.test-controls>label{display:grid;gap:6px;margin:14px 0;font-size:13px;font-weight:600}.test-controls input,.test-controls textarea{width:100%}.test-examples{display:flex;flex-wrap:wrap;gap:8px}.test-chat-card{padding:0;overflow:hidden;min-height:620px;display:flex}.test-empty{min-height:620px;display:flex;flex-direction:column;align-items:center;justify-content:center;width:100%;text-align:center;color:var(--muted)}.test-empty>div{font-size:46px}.test-chat{width:100%;display:flex;flex-direction:column;min-height:620px}.test-chat-head{padding:16px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:12px;align-items:center}.test-chat-head h2{margin:0}.test-messages{min-height:430px}.test-chat .composer button{background:var(--green);color:white;border:0;border-radius:9px;padding:10px 16px;font-weight:700;cursor:pointer}
@media(max-width:980px){.test-layout{grid-template-columns:1fr}.test-chat-card,.test-chat,.test-empty{min-height:520px}}

.catalog-state{display:inline-block;border-radius:10px;padding:2px 6px;margin-right:4px;font-size:9px;font-weight:700}.catalog-state.found{background:#dcf5e8;color:#146b47}.catalog-state.not_found{background:#ffe8d8;color:#914b13}.catalog-state.unknown{background:#edf2f5;color:#53636a}

/* v0.7.6: formato de mensajes y borrado admin */
.danger-btn{background:#fff!important;color:var(--danger)!important;border:1px solid #e8bcbc!important;border-radius:9px;padding:9px 12px;cursor:pointer;font-weight:700}.danger-btn:hover{background:#fff1f1!important}.msg-text{line-height:1.45;word-break:break-word}.msg-text strong{font-weight:700}

/* v0.7.7: las filas de páginas no pueden desbordar la tarjeta blanca */
.settings-card.wide{min-width:0;overflow:hidden}.page-list{min-width:0;width:100%}.page-item{width:100%;min-width:0;max-width:100%}.page-row{display:grid;grid-template-columns:minmax(0,1fr) max-content;gap:10px;align-items:center;width:100%;max-width:100%;overflow:hidden}.page-row>div{min-width:0;overflow:hidden}.page-refresh{justify-self:end;flex:none;max-width:100%}


/* v0.8.1 - manuales por producto */
.product-picker{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:8px;max-height:260px;overflow:auto;padding:2px}
.product-pick{display:flex;flex-direction:column;align-items:flex-start;gap:3px;text-align:left;background:#fff;color:#1d2a2f;border:1px solid #d9e1e4;border-radius:10px;padding:10px 12px;min-width:0}
.product-pick:hover,.product-pick.active{border-color:#15966a;background:#eefaf5}.product-pick b{font-size:13px}.product-pick span{font-size:13px;white-space:normal}.product-pick em{font-size:11px;color:#60757c;font-style:normal}

/* WF_SYNC_CMS_083_V1 */
.wf-monitor {margin-top:16px;padding:16px;border:1px solid #dce4e8;border-radius:12px;min-width:0;max-width:100%;background:#f8fafb}
.wf-monitor .card-head{gap:12px;flex-wrap:wrap}
.wf-monitor h3{margin:0}
.wf-monitor p{margin:10px 0}
.wf-monitor progress{display:block;width:100%;height:13px;margin:12px 0}
.wf-monitor progress.hidden{display:none}
.wf-monitor .help{line-height:1.6;overflow-wrap:anywhere}
.wf-events{max-height:240px;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.6}
.wf-warning{border-left:4px solid #bd790f;background:#fff6e5;padding:12px;margin:12px 0;border-radius:6px;overflow-wrap:anywhere}
.wf-link{font-size:13px;display:inline-block;padding:8px;text-decoration:underline}
.wf-source{padding:12px;border:1px solid #e0e6eb;border-radius:9px;margin:10px 0;min-width:0;max-width:100%;overflow-wrap:anywhere}
.wf-source pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.6;font-family:inherit;max-height:380px;overflow:auto}
.wf-source code{word-break:break-all;font-size:11px}
.wf-diag-modal{width:min(850px,94vw)!important;max-height:88vh;overflow:auto}
.wf-meta-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.wf-meta-grid span{display:block;color:#677b84;font-size:12px}
.wf-meta-grid b{display:block;overflow-wrap:anywhere;margin-top:4px}
.wf-decision{padding:12px;background:#f2f7fa;border-radius:9px;line-height:1.6}
.wf-diagnostic{font-size:11px!important;margin-top:9px;padding:5px 9px!important;max-width:100%;white-space:normal!important}
#wfAuditCard{min-width:0;overflow-wrap:anywhere}
#wfAuditCard input:not([type=checkbox]){max-width:100%}
@media(max-width:600px){.wf-meta-grid{grid-template-columns:1fr}.wf-monitor{padding:10px}}

#wfDiagClose{font-size:14px}

/* v0.8.4 - selector de manuales */
.selected-product-row{display:grid;grid-template-columns:minmax(0,1fr) max-content;gap:8px;align-items:center}
.selected-product-row input{min-width:0}
#productManualCatalogHint{margin:0 0 7px 2px}
#productManualUpload:disabled,#productManualClear:disabled{opacity:.55;cursor:not-allowed}
@media(max-width:620px){.selected-product-row{grid-template-columns:1fr}.selected-product-row button{justify-self:start}}

.product-preview{display:flex;align-items:center;gap:10px;margin-top:9px;padding:8px;background:rgba(255,255,255,.72);border:1px solid rgba(0,0,0,.09);border-radius:10px;text-decoration:none;color:inherit;max-width:360px}.product-preview img{width:58px;height:58px;object-fit:contain;background:#fff;border-radius:8px}.product-preview span{display:flex;flex-direction:column;min-width:0}.product-preview b{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.product-preview small{font-size:11px;color:var(--muted);margin-top:3px}.msg-text a{color:inherit;text-decoration:underline;overflow-wrap:anywhere}
/* v0.11.23 - el hilo debe ocupar el alto disponible y desplazarse dentro del panel. */
html,body{height:100%;overflow:hidden}.app-shell{height:100vh;min-height:0}.workspace{height:100%;min-height:0;overflow:hidden}.inbox,.chat,.details{min-height:0;max-height:100%}.inbox{overflow:hidden}.conversation-list{flex:1;min-height:0;overflow-y:auto}.chat{min-height:0;overflow:hidden}.chat-view{height:100%;min-height:0;overflow:hidden}.chat-head,.composer,.suggestion{flex:0 0 auto}.messages{min-height:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:stable}.composer{background:var(--panel)}
@supports (height:100dvh){.app-shell{height:100dvh}}

/* v0.11.26: alertas de operador y conocimiento verificado por SKU */
.operator-alert-button{margin-top:14px;width:100%;border:1px solid #49675f;background:#173a32;color:#fff;border-radius:10px;padding:10px 12px;text-align:left;cursor:pointer;display:flex;justify-content:space-between;align-items:center}.operator-alert-button.has-alerts{background:#71312f;border-color:#a75450}.alert-count{min-width:24px;height:24px;padding:0 7px;border-radius:12px;background:#e34d4d;color:#fff;display:inline-grid;place-items:center;font-size:12px;font-weight:800}.operator-alert-modal{width:min(720px,94vw);max-height:82vh;overflow:auto}.operator-alert-list{display:grid;gap:10px;margin-top:14px}.operator-alert-item{border:1px solid var(--line);border-left:4px solid #c74a43;border-radius:10px;padding:12px;display:grid;gap:10px;background:#fff}.operator-alert-item span{display:block;color:var(--muted);font-size:12px;margin-top:4px}.operator-alert-item p{margin:7px 0 0;font-size:13px}.faq-row>div{min-width:0}.faq-row span{display:block;white-space:normal;margin-top:5px}.page-list .md-row span{white-space:normal}
/* v0.11.27: compact product knowledge catalog and MeliFlow-style product sheet */
.product-kb-toolbar{display:grid;grid-template-columns:minmax(280px,520px) 1fr;gap:14px;align-items:end;margin-top:18px}.product-kb-toolbar label{display:grid;gap:6px;font-size:13px;font-weight:600}.product-kb-toolbar input{width:100%}.product-kb-catalog{display:grid;gap:8px;margin-top:14px}.product-kb-card{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:14px;align-items:center;border:1px solid var(--line);border-radius:11px;padding:11px 12px;background:#fff;min-width:0}.product-kb-card-main{min-width:0}.product-kb-card-main b{display:block;font-size:13px;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.product-kb-card-main span{display:block;margin-top:4px;font-size:11px;color:var(--muted)}.product-kb-card-badges{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.product-kb-card-badges em{font-style:normal;font-size:11px;padding:5px 8px;border-radius:14px;background:#eef3f4;color:#54676d;white-space:nowrap}.product-kb-pager{display:flex;justify-content:center;align-items:center;gap:12px;margin-top:14px}.product-kb-pager button:disabled{opacity:.45;cursor:default}.product-knowledge-modal{width:min(1080px,96vw)!important;max-height:92vh;overflow:auto;padding:20px 22px!important}.product-knowledge-head{position:sticky;top:-20px;z-index:4;background:white;padding:16px 0 12px;border-bottom:1px solid var(--line);margin-top:-16px}.product-knowledge-head>div{min-width:0}.product-knowledge-head h3{max-width:880px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.product-knowledge-badges{display:flex;gap:6px;flex-wrap:wrap;margin-top:7px}.product-knowledge-block{border-top:1px solid var(--line);padding-top:18px;margin-top:18px}.product-knowledge-block h4{font-size:15px;margin:0 0 8px}.product-section-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}.product-readonly-grid input[readonly]{background:#f5f7f8;color:#34464c}.product-description-details{border:1px solid var(--line);border-radius:10px;margin-top:14px;background:#fafcfc;overflow:hidden}.product-description-details summary{cursor:pointer;padding:11px 12px;font-weight:700;font-size:13px}.product-description-text{border-top:1px solid var(--line);padding:12px;white-space:pre-wrap;line-height:1.45;font-size:13px;max-height:300px;overflow:auto}.product-knowledge-modal .page-list{margin-top:12px}.product-knowledge-modal .form-grid{margin-top:12px}
@media(max-width:760px){.product-kb-toolbar{grid-template-columns:1fr}.product-kb-card{grid-template-columns:minmax(0,1fr) auto}.product-kb-card-badges{grid-column:1/-1;justify-content:flex-start}.product-knowledge-modal{width:96vw!important;padding:16px!important}.product-knowledge-head{top:-16px}.product-section-head{display:block}.product-section-head .status-pill{display:inline-block;margin-top:8px}}

/* v0.11.34: varias fichas enlazadas en una misma respuesta */
.product-preview-grid{display:grid;grid-template-columns:minmax(0,360px);gap:8px;margin-top:9px}.product-preview-grid .product-preview{margin-top:0;width:100%;max-width:360px}.product-preview-grid.multiple{grid-template-columns:repeat(2,minmax(0,300px));max-width:620px}.product-preview-grid.multiple .product-preview{max-width:none}.product-preview-grid.multiple .product-preview img{width:64px;height:64px}@media(max-width:720px){.product-preview-grid.multiple{grid-template-columns:1fr}.product-preview-grid.multiple .product-preview{max-width:360px}}

/* v0.11.71 - gestión de usuarios */
.operator-user-list{margin-top:14px}
.operator-user-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;align-items:center}
.operator-user-main{min-width:0}
.operator-user-main b,.operator-user-main span{overflow:hidden;text-overflow:ellipsis}
.operator-user-actions{display:flex;gap:8px;align-items:center;justify-content:flex-end}
.operator-user-actions button{min-width:78px}
.operator-user-actions button:disabled{opacity:.45;cursor:not-allowed}
@media(max-width:700px){.operator-user-row{grid-template-columns:1fr}.operator-user-actions{justify-content:flex-start;flex-wrap:wrap}}

/* v0.11.74: permisos por operador */
.operator-permissions{border:1px solid var(--line);border-radius:12px;padding:14px;background:#f8faf9}.operator-permissions-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.operator-permissions-head b{font-size:14px}.operator-permissions-head p{margin:4px 0 0}.permission-grid{display:grid;grid-template-columns:repeat(2,minmax(230px,1fr));gap:8px 18px;margin-top:12px}.permission-grid .check-row{padding:8px 10px;border:1px solid var(--line);border-radius:9px;background:white}.permission-grid input:disabled+span{opacity:.6}@media(max-width:760px){.permission-grid{grid-template-columns:1fr}}


/* v0.11.76 - modo oscuro persistente */
.theme-toggle{margin-top:14px;width:100%;border:1px solid #49675f;background:transparent;color:#fff;border-radius:10px;padding:9px 12px;text-align:left;cursor:pointer;transition:background .15s,border-color .15s}
.theme-toggle:hover{background:#1a3c35;border-color:#5d7b72}
.login-card{position:relative}
.login-theme-toggle{position:absolute;top:18px;right:18px;width:38px;height:38px;padding:0!important;border-radius:50%!important;background:transparent!important;color:var(--text)!important;border:1px solid var(--line)!important;display:grid;place-items:center;font-size:18px;cursor:pointer}
.login-theme-toggle:hover{background:var(--soft)!important}

html[data-theme="dark"]{--bg:#0f1518;--panel:#171e22;--line:#2c373d;--text:#e8eef0;--muted:#9aa9af;--green:#24a873;--green2:#1b855e;--soft:#18382d;--blue:#172c40;--amber:#3a301b;--danger:#ef7777;--shadow:0 12px 30px rgba(0,0,0,.35);color-scheme:dark}
html[data-theme="dark"] body{background:var(--bg);color:var(--text)}
html[data-theme="dark"] .sidebar{background:#0b211c}
html[data-theme="dark"] .nav{color:#c8d8d4}
html[data-theme="dark"] .nav.active,html[data-theme="dark"] .theme-toggle:hover{background:#183c33}
html[data-theme="dark"] .sidebar-bottom{border-top-color:#2e4d45}
html[data-theme="dark"] .sidebar-bottom button,html[data-theme="dark"] .theme-toggle,html[data-theme="dark"] .operator-alert-button{border-color:#3b5d54}
html[data-theme="dark"] input,html[data-theme="dark"] select,html[data-theme="dark"] textarea{background:#11181c;color:var(--text);border-color:var(--line)}
html[data-theme="dark"] input::placeholder,html[data-theme="dark"] textarea::placeholder{color:#6f8087}
html[data-theme="dark"] .conversation:hover,html[data-theme="dark"] .conversation.active,html[data-theme="dark"] .contact-item:hover,html[data-theme="dark"] .contact-item.active{background:#172823}
html[data-theme="dark"] .contact-conv:hover{background:#192327}
html[data-theme="dark"] .avatar{background:#193b31;color:#7dd9b3}
html[data-theme="dark"] .messages{background:#101619}
html[data-theme="dark"] .msg{box-shadow:0 1px 3px rgba(0,0,0,.3)}
html[data-theme="dark"] .msg.inbound{background:#20282c}
html[data-theme="dark"] .msg.outbound{background:#174936}
html[data-theme="dark"] .msg.bot{background:#17354d}
html[data-theme="dark"] .msg-sources{border-top-color:rgba(255,255,255,.14)}
html[data-theme="dark"] .msg-sources div{border-bottom-color:rgba(255,255,255,.09)}
html[data-theme="dark"] .suggestion{border-top-color:#5a4a24;background:var(--amber)}
html[data-theme="dark"] .secondary{background:#20282c!important;color:var(--text)!important;border-color:var(--line)!important}
html[data-theme="dark"] .secondary:hover{background:#263137!important}
html[data-theme="dark"] .modal{background:rgba(0,0,0,.62)}
html[data-theme="dark"] .modal-card,html[data-theme="dark"] .settings-card,html[data-theme="dark"] .metric-card,html[data-theme="dark"] .operator-alert-item,html[data-theme="dark"] .product-kb-card{background:var(--panel)}
html[data-theme="dark"] .modal-head button{color:var(--text)}
html[data-theme="dark"] .login-body{background:radial-gradient(circle at 20% 15%,#173329 0,#101719 38%,#0b1114 100%)}
html[data-theme="dark"] .login-card{background:#171e22;border:1px solid #263137}
html[data-theme="dark"] .summary-box,html[data-theme="dark"] .status-box,html[data-theme="dark"] .wf-monitor{background:#131b1f}
html[data-theme="dark"] .scope{background:#1b2428;color:var(--text);border-color:var(--line)}
html[data-theme="dark"] .scope.active{background:#1e5a46;border-color:#2c7b60}
html[data-theme="dark"] .tag-chip{background:#172c40;color:#9ec8ef}
html[data-theme="dark"] .danger-btn{background:#2a1b1c!important;border-color:#6f3336!important;color:#ff9a9a!important}
html[data-theme="dark"] .danger-btn:hover{background:#372124!important}
html[data-theme="dark"] .product-pick{background:#1b2428;color:var(--text);border-color:var(--line)}
html[data-theme="dark"] .product-pick:hover,html[data-theme="dark"] .product-pick.active{background:#173127;border-color:#24a873}
html[data-theme="dark"] .product-pick em,html[data-theme="dark"] .wf-meta-grid span{color:var(--muted)}
html[data-theme="dark"] .wf-warning{background:#392e18;border-left-color:#d79a35}
html[data-theme="dark"] .wf-decision{background:#15232b}
html[data-theme="dark"] .wf-source{border-color:var(--line);background:#141c20}
html[data-theme="dark"] .product-preview{background:rgba(24,31,35,.92);border-color:rgba(255,255,255,.12)}
html[data-theme="dark"] .product-preview:hover{background:#202b30}
html[data-theme="dark"] .product-preview img{background:#fff}
html[data-theme="dark"] .product-kb-card-badges em{background:#243037;color:#b3c1c6}
html[data-theme="dark"] .product-knowledge-head{background:var(--panel)}
html[data-theme="dark"] .product-readonly-grid input[readonly]{background:#11181c;color:#aebbc0}
html[data-theme="dark"] .product-description-details{background:#131b1f}
html[data-theme="dark"] .operator-permissions{background:#131b1f}
html[data-theme="dark"] .permission-grid .check-row{background:#1a2327}
html[data-theme="dark"] .theme-toggle{color:#e8f3ef}
html[data-theme="dark"] .login-theme-toggle{background:#20282c!important}
html[data-theme="dark"] ::selection{background:#2a765b;color:#fff}